Frequently Asked Questions
Everything you need to know about your Selle Royal experience, from shipping to saddle care.
How do I choose the right saddle for my riding style?
Selecting the perfect saddle depends on your riding position—Athletic (45°), Moderate (60°), or Relaxed (90°). Use our online Saddle Finder tool to match your body geometry and cycling habits with the ideal ergonomic design.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on customs.
What is your return policy for performance gear?
We offer a 30-day satisfaction guarantee. If your saddle or accessory does not meet your expectations, you can return it in its original packaging for a full refund or exchange, provided it shows no signs of significant wear.
Are Selle Royal saddles compatible with all seat posts?
Yes, our saddles utilize standard 7mm rails, making them compatible with the vast majority of traditional and micro-adjust seat posts found on mountain, road, and city bikes.
How does the Integrated Clip System (ICS) work?
The Integrated Clip System is a patented interface located at the rear of the saddle that allows you to easily click in Selle Royal saddle bags or safety lights with a single movement, no tools required.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout process.